Terms and Conditions

  1. Organizer
    The organizer is Tensor AI Solutions GmbH, Max-Rauth-Str. 16, 89284 Pfaffenhofen, hereinafter referred to as the Academy or organizer.  
  2. Application
  3. These conditions of participation apply to all events, training courses and seminars of the organizer. They apply to consumers and entrepreneurs, unless a differentiation is made in the respective clause.
  4. Registration
  5. 3.1 The contract is concluded by registration and receipt of the registration confirmation from the Academy. The registration confirmation shall be sent in writing, by e-mail or fax to the participant address provided. The presentation of the event in the event database does not constitute a legally binding offer.
    3.2 Registration can be made by online registration, by e-mail, in writing or by fax. Registrations shall be considered in the order in which they are received.
    3.3 In the case of online registration, a binding registration for the event shown on the offer page is declared by clicking the „Order with Costs“ button. Confirmation of receipt of the registration shall be sent by automated e-mail immediately after the order is sent and shall not constitute acceptance of the contract.
    3.4 By registering, the validity of these conditions of participation is accepted. If a registration cannot be considered, this will be communicated immediately.
  6. Terms of payment
    Participants must pay the invoice amount for the course no later than the date specified in the invoice, stating the full invoice number. Costs for teaching materials and tests are usually included in the invoice amount. Fees for public examinations will be charged separately.
  7. Withdrawal by participants
    5.1 The consumer’s right of withdrawal exists in addition to the right of withdrawal regulated below.
    5.2 Participants may withdraw from the contract free of charge up to 30 days before the start of the event.
    5.3 In the event of withdrawal after this deadline and up to the day before the event, the organizer is entitled to demand 50% of the participation fee as a lump sum. In the event of withdrawal on the day before or on the day of the event, the flat-rate fee shall amount to 100 % of the participation fee. The flat-rate fee does not apply if substitute participants are named. The participant is free to prove that the organizer has incurred no or significantly lower damages.
    5.4 Cancellation must be made in writing. The date of receipt of the notice of withdrawal by the Academy shall be decisive for meeting the deadline.
    5.5 If the participant does not register until 30 days before the start of the event, withdrawal is not possible free of charge. Section 5.3 shall apply.
    5.6 Cancellation of the contract after the start of the event is not possible, except in the case of events over several sections (see Clause 6). The right to terminate for good cause remains unaffected.
  8. Cancellation
    In the case of courses that extend over several sections, participants may cancel the following sections no later than 30 days before the first day of the new section. Otherwise, participants may only cancel for good cause. The termination must be declared in writing. The date of receipt by the Academy is decisive for the timeliness of the declaration.
  9. Cancellation and change of events by the organizer
    7.1 The event may be cancelled by the Academy for good cause, in particular due to a lack of a sufficient number of participants to cover costs, due to the unavailability of the speaker at short notice without the possibility of an adequate replacement, or due to force majeure. Participants will be informed immediately and any fees already paid will be refunded in full. Further claims are excluded subject to Section 9.
    7.2 The Academy is entitled to change the speaker or to postpone the schedule for good cause, e.g. illness of the speaker, insofar as this is reasonable for the participants.
    7.3 Unless otherwise advertised, the delivery of instructional services will be instructor-supported and synchronous. This service promise is provided both through instruction with physical presence in a classroom and through joint work in a virtual classroom. The Academy reserves the right to switch instruction between these two forms even without prior consent of the participants.
  10. Termination by the Academy
    The Academy may terminate the contract for good cause, e.g. if the participants persistently disrupt the event or if no payment is made on time despite a reminder. There is no entitlement to reimbursement of fees already paid.
  11. Liability
    The Academy shall only be liable for damages resulting from an intentional or grossly negligent breach of duty on the part of the Academy, its legal representatives or vicarious agents. This shall not affect liability for injury to life, limb and health, for breach of essential contractual obligations and under the Product Liability Act. Essential contractual obligations are those whose fulfillment is necessary to achieve the goal of the contract and on whose compliance the participant relies and may regularly rely. In the event of a breach of material contractual obligations, the claim for damages shall be limited to the typically foreseeable damage, unless such damage was caused intentionally or by gross negligence, unless the claim for damages is based on injury to life, body or health.
  12. Address file and data protection
    The data of the participants will be stored, processed and used exclusively within the framework of the execution of the contract, unless express consent is given for any other use and/or utilization of the data as specified in the respective consent. The Academy will at no time, without express consent, pass on data to third parties, unless the Academy is obliged to do so by law or is entitled to do so within the scope of the performance and within the fulfillment of its legal mandate for the Swabian Chamber of Industry and Commerce. In the context of cooperation with other training providers, the participants‘ data may be passed on to the respective cooperation partner for the purpose of conducting the event. Details on this can be found in the respective event description and registration confirmation.
  13. Copyright
    The use of the scripts, books, software and other teaching materials provided by the Academy is only permitted to the participants. Duplication and/or use by third parties is not permitted. Participants are also not entitled to rent, lease or lend these materials. Audio and video recordings of the lessons are not permitted.
  14. Place of jurisdiction
    The place of jurisdiction is Ulm.
  15. Severability clause
    In the event that individual provisions of these conditions of participation are invalid, the validity of the remaining provisions shall remain unaffected.

    Status: 08.10.2023


Fair, transparent and efficient: Shaping an ethical future for AI technologies.


The project Tensor Solutions aims to make the field of Artificial Intelligence (AI) more transparent, comprehensible and efficient. With our trusted and explainable AI technology, we intend to meet the need for better verifiable of Machine Learning applications and simultaneously addresses the ethical concerns towards these technologies. Consequently, we aim not only to increase the acceptance of AI technologies in general but also to provide the best individual and comprehensible Machine Learning solution for each of our customers.